Contact Us

📦 Order Status Tracking

Easily check your order’s latest progress via our trusted tracking platform:

https://www.17track.net/en

❓ Need Further Assistance?

  • First, explore our FAQ Help Center—you may find instant answers to common questions about products, shipping, or returns!
  • If you can’t find what you need, feel free to leave your message directly through this contact form.

⏰ Service Hours & Response

  • 🕒 Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday)
  • 📧 Response Time: Most inquiries are replied to within 1 business day.
  • 💡 Pro Tip: If you haven’t received a response, check your spam/junk folder—our reply might have been filtered!
  • 🤍 Kind Reminder: To speed up processing, please avoid sending duplicate messages (this may delay our response).

📞 Direct Contact Channels

  • ✉️ Email Support: support@lumihra.com (Include your order number for faster assistance!)
  • 📱 Phone Support: +1 510 751 0182 (Available during office hours)